Your order will be processed within 1 to 2 days. Please keep in mind that orders must be placed by 6 p.m. to be processed the same day. Any orders placed after 6 p.m. will be handled on the next business day.
Delivery typically takes between 4 to 7 days (with free shipping for orders over $200). For orders below $200, a flat shipping fee of $15 applies. Currently, we only ship within the United States and do not offer international shipping.
Most of our shipments are managed by third-party freight carriers (18-wheelers). If your order includes an item that requires freight shipping, you will be contacted to arrange a curbside delivery appointment. Please ensure that your phone number is accurate during checkout.
After placing your order, you will receive a confirmation email indicating that your order has been received and your credit card has been authorized. Your card will not be charged until the item ships, unless the item is on back order and needs to be reserved for you.
Once your order is received, we promptly begin processing it!
We strive to provide the best prices online. If you find a lower price from another online store, inform us, and we will beat it. Our goal is to ensure you feel confident that you are getting the best deal for your purchase.
Our 100% Price Match Guarantee has the following conditions:
Promotions like rebates and buy-one-get-one-free offers are excluded.
The website cannot be a discount or auction site (e.g., eBay).
The competitor must be an authorized retailer of the product.
The price match calculation includes the item price, sales tax, and shipping costs.
Price matches do not apply to exchange orders or replacements.
Note: Certain exclusions may apply.
Return Period: You can return items within 30 days of purchase. Unfortunately, returns cannot be accepted after 30 days.
Shipping Fees: If the item is defective or incorrect, we will cover the return shipping costs. However, if you are returning the item simply because you changed your mind, you will be responsible for the return shipping costs.
Defective or Damaged Items: If your item arrives damaged or defective, notify us within 30 days, and we’ll cover the return shipping. After we inspect the returned item, we’ll either send a replacement or issue a full refund, including the original shipping costs.
Returns Due to Change of Mind: If you change your mind about a purchase, you have 30 days to return it at your own expense. The item must be unused and in its original packaging. Once we receive and inspect the item, we’ll refund the purchase price, excluding the shipping costs.
Refunds: After we receive and check your return, we’ll send you an email confirmation. Your refund will be processed within 7 business days to your original payment method. Please note that some banks or card issuers may take additional time to show the refund. If more than 10 business days have passed since we confirmed your refund and you haven’t received it, please contact us at support@crownquarters.com.
In some cases, a restocking fee may apply depending on the return situation. For further questions about returns or refunds, feel free to reach out to our friendly Customer Support team at support@crownquarters.com
