Refunds and Returns Policy
- Return Period: You can return items within 30 days of purchase. Unfortunately, returns cannot be accepted after 30 days.
- Shipping Fees: If the item is defective or incorrect, we will cover the return shipping costs. However, if you are returning the item simply because you changed your mind, you will be responsible for the return shipping costs.
- Defective or Damaged Items: If your item arrives damaged or defective, notify us within 30 days, and we’ll cover the return shipping. After we inspect the returned item, we’ll either send a replacement or issue a full refund, including the original shipping costs.
- Returns Due to Change of Mind: If you change your mind about a purchase, you have 30 days to return it at your own expense. The item must be unused and in its original packaging. Once we receive and inspect the item, we’ll refund the purchase price, excluding the shipping costs.
- Refunds: After we receive and check your return, we’ll send you an email confirmation. Your refund will be processed within 7 business days to your original payment method. Please note that some banks or card issuers may take additional time to show the refund. If more than 10 business days have passed since we confirmed your refund and you haven’t received it, please contact us at support@crownquarters.com.
In some cases, a restocking fee may apply depending on the return situation. For further questions about returns or refunds, feel free to reach out to our friendly Customer Support team at support@crownquarters.com
